Category

user experience

• innovation, mobile, user experience

  App Store for Windows Mobile?

  09.02.08 | Permalink | Comment?

  As reported on alleyinsider, Microsoft is planning an iPhone-like App Store for their Windows Mobile phones dubbed “Skymarket”. It was only a matter of time before they announced this but yet again, MS is playing catch-up. Microsoft has been at the mobile OS for a while but hasn’t done much to innovate in that space. I [...]

• customer service, user experience

  jetblue.com seat selector

  06.08.08 | Permalink | Comment?

  So I wanted to check-in and select my seats on my early a.m. flight to San Jose and after logging into the site I could not select the seats on the website. This has happened to my about 3 times and this time I had to call their customer servcie number. After waiting for about [...]

• design, innovation, user experience

  The quest for a delightful User Interface

  05.06.08 | Permalink | 1 Comment

  As a product manager, I am often challenged with the notion of what is a good user experience. Of-course when you think about user experience - or specifically sleek user experiences - a few brands or products come to mind. Google, Apple - the usual suspects. So to build-out a sleek and useful user interface [...]

thinkshiv

Shiven Ramji is Sr. Director of Global Research & Analytics at Nielsen Online, a service of The Nielsen Company. This is his personal blog where he shares his thoughts, opinions and passion on Marketing, media, research, business, technology & life. All thoughts and opinions on this blog are solely his own.

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