Category
customer service
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customer service, user experience
jetblue.com seat selector
So I wanted to check-in and select my seats on my early a.m. flight to San Jose and after logging into the site I could not select the seats on the website. This has happened to my about 3 times and this time I had to call their customer servcie number. After waiting for about [...]
thinkshiv
Shiven Ramji is Sr. Director of Global Research & Analytics at Nielsen Online, a service of The Nielsen Company. This is his personal blog where he shares his thoughts, opinions and passion on Marketing, media, research, business, technology & life. All thoughts and opinions on this blog are solely his own.about
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