So I wanted to check-in and select my seats on my early a.m. flight to San Jose and after logging into the site I could not select the seats on the website. This has happened to my about 3 times and this time I had to call their customer servcie number. After waiting for about 12 minutes the rep said that I could not select a seat because I booked through Corporate Expedia (mind you other airlines allow for seat selection via Expedia and I don’t know why Jet Blue doesn’t). After explaining to her that I am trying to do this on their website she spent a few minutes doing the same on her end and found that she couldn’t do it either. Finally she said that the flight was near capacity so that is why it would not allow me to select a seat. From a user experience perspective this should not be a limitation at all. She said that they did have seats on the plane - so why didn’t the website show them to me? Is there something else here? Is it because they want more people to purchase extra legroom? I don’t know - all I know is that this could be better and would have saved me 20 minutes.